Problem Solving:
In Problem Solving an individual goes through a mental process to discover, analyze, and solve
problems (Sarathy,
2018). The steps include in problem-solving are:
- The
discovery of the problem
- The
decision to tackle the issue
- Understanding
the problem
- Researching
the available options
- Taking
actions to achieve your goals
Problem Solving Strategies:
Algorithm:
The
step-by-step procedure involved in figuring out the correct answer to any
problem is called an algorithm. An algorithm is a strategy that results in an accurate
solution. An algorithm is a problem-solving formula that provides you with
step-by-step instructions used to achieve the desired outcome (Kahneman, 2011).
The strategy is
highly time-consuming and involves taking lots of steps. For example, attempting to
open a door lock using an algorithm to find out the possible number combinations
would take a really long time.
The step-by-step procedure involved in solving a mathematical problem using a math formula is
a perfect example of a problem-solving algorithm.
Heuristic:
A heuristic is a
general problem-solving framework (Tversky and Kahneman,
1974). These are
also known mental
shortcuts that are used to solve problems. A
“rule of thumb” is an example of a heuristic. Such a rule saves the person time
and energy when making a decision, but despite its time-saving characteristics,
it is not always the best method for making a rational decision. Different
types of heuristics are used in different types of situations, but the impulse
to use a heuristic occurs when one of five conditions is met (Pratkanis, 1989):
- When one
is faced with too much information
- When the
time to make a decision is limited
- When the
decision to be made is unimportant
- When there
is access to very little information to use in making the decision
- When an
appropriate heuristic happens to come to mind at the same moment
Abstraction:
It refers to solving the
problem within a model of the situation before applying it to reality.
Analogy:
The analogy is
using a solution that solves a similar problem.
Trial
and Error:
The trial and error strategy is the approach that deals with trying several different
solutions and ruling out the ones that do not work. This strategy is highly
time-consuming.
Brainstorming:
It refers to collect and analyze many solutions, especially within a group of people, to
combine the solutions and developing them until an optimal solution is reached.
Divide and Conquer:
It
is a breakdown of large complex problems into smaller more manageable
problems.
Lateral Thinking:
It
includes approaching
problems indirectly and creatively by viewing the problem in a new and unusual
light.
Method of Focal Objects:
It
is putting
seemingly non-matching characteristics of different procedures together to make
something new that will get you closer to the goal.
Research:
Research
can be done by using
existing knowledge or solutions to similar problems to solve the problem.
Root cause analysis:
In
root cause analysis we try to identify the cause of
the problem.
Conclusion:
Every strategy we build for solving a specific problem can be narrowed
down into one of the above strategy techniques. Some strategies are a
combination of Algorithms and Heuristics while others are based
on trial-and-error. We should choose wisely to analyze the resources, collecting information, and monitoring
progress.

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